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Fly Tying Instruction

Do you have a fly rod, fly reel, or pair of glasses that needs some work? One benefit of buying high-quality fly fishing gear is that it typically comes with an excellent warranty and, even if it isn’t under warranty, is still often worth repairing.

The warranty/repair process varies by manufacturer. Start by finding the warranty/service information on the manufacturer’s website and follow their instructions, filling out the required paperwork and completing any payment information they require. We provide links further down this page to warranty/repair information for many of the manufacturers whose products we sell. Determining whether your product is covered by warranty can be a bit difficult. If you have questions, let us know and we’ll help you sort it out.

Some fly rod manufacturers sell replacement sections for current rods. If the section you need is available, we recommend just replacing the section rather than going through the warranty/repair process. Unless the part you need is available for purchase, you’ll have to ship the product back to the manufacturer. If the item you need to send in is a *4-piece single hand fly rod, fly reel, or pair of glasses from a brand we carry, we can help make this part of the process a little easier.

(*A fly rod with fewer than 4 pieces usually requires a longer box with higher shipping costs. Ask us for a quote.)

Here’s how we can help:

1. Provide a Box

If you have the rest of the process under control and just need a box, please ask. We often have recycled boxes we can provide for free. If not, we may have an appropriately sized new box we can provide for a cost of $2.50. Let us know if you need packing material to go with it.

2. Box and Deliver to Shipping Company (USPS, UPS or FedEx)

Bring us the item to be returned to the manufacturer along with a shipping label (which some manufacturers allow you to print directly from their website) and any other paperwork and payment that the manufacturer requests. We will box up your product and ship it using the label you have provided.

What you will need to provide:

  • Shipping label (must be ready to attach to the box)
  • Paperwork and payment information requested by the manufacturer
  • Your name, email address, and phone number
Cost: $5 per shipment

3. Box and Ship

Bring us the item to be returned to the manufacturer along with any paperwork and payment that the manufacturer requests. We will box up your product, buy a shipping label, and get it on the way via the ground shipping method of our choice.

What you will need to provide:

  • Paperwork and payment information requested by the manufacturer
  • Your name, email address, and phone number
  • Insurance amount requested (we recommend insuring for replacement value)

Cost:

Rods: $25 + $1 for each $100 of insurance requested
Reels and Sunglasses: $12.50 + $1 for each $100 of insurance requested
We will email you the tracking information once the label has been purchased.

Notes:

  • Reels are best returned without line and backing. At your request, we will remove your line and return it to you and will remove and discard backing. There is no charge for this service. If you would prefer, we can remove your backing and place it on a spool for future use. The charge for this service will be higher than the cost to have new dacron backing installed when your reel is returned so, unless you have premium backing, we recommend discarding your old backing and replacing it when the reel is returned.
  • Make sure you use your address as the return shipping address.
  • Keep a copy of the repair documentation and contact the manufacturer with any questions about the repair.
  • If we ship your item to the manufacturer, we will email you the tracking information once the label has been created. Let us know if there is a problem with shipping or if the package does not arrive within the expected 7 to 10 business days. We will follow up with the shipping carrier if necessary.
  • Fly rod companies have widely varying warranty and repair programs. Some are very particular about product registration and will only cover the original owner if the rod was registered within 30 days of purchase.

Fly Rod Warranty/Repair Links

Fly Reel Warranty/Repair Links

Sunglasses Warranty/Repair Links

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